Privacy Policy

Last Updated: July 16, 2026

Hivehouse Digital respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect through hivehousedigital.com and other websites operated by Hivehouse Digital, how we use that information, when we may share it, and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Hivehouse Digital is a digital marketing, website development, branding, and HubSpot consulting agency based in Ann Arbor, Michigan.

In this Privacy Policy, “Hivehouse Digital,” “we,” “us,” and “our” refer to Hivehouse Digital. “Website” refers to hivehousedigital.com and any related websites or online properties that we operate.

2. Information We Collect

You may browse our website without directly providing personal information to us. However, we may collect information when you interact with the website, submit a form, request information, subscribe to communications, schedule a meeting, purchase a product or service, or otherwise contact us.

Information You Provide

Depending on how you interact with us, we may collect information such as:

  • Your name
  • Email address
  • Telephone number
  • Company name
  • Job title
  • Mailing or billing address
  • Information about your business, website, or marketing needs
  • Information submitted through contact forms, meeting forms, surveys, or chat tools
  • Communications you send to us
  • Transaction and payment-related information
  • Any other information you voluntarily provide

Please do not submit sensitive personal information through general website forms unless we specifically request it and provide an appropriate method for doing so.

Information Collected Automatically

When you visit the website, we and our service providers may automatically collect certain technical and usage information, including:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Approximate geographic location
  • Referring website or source
  • Pages viewed
  • Links clicked
  • Time spent on pages
  • Dates and times of visits
  • Website interactions
  • Advertising or campaign identifiers
  • Cookie and similar technology identifiers

We use this information to operate, secure, analyze, and improve the website and to understand the effectiveness of our marketing.

3. How We Use Information

We may use information collected through the website to:

  • Respond to questions, requests, and inquiries
  • Provide information about our services
  • Schedule meetings or consultations
  • Prepare proposals or discuss potential projects
  • Provide products, services, and customer support
  • Process transactions and administer client relationships
  • Send requested resources, newsletters, or marketing communications
  • Personalize and improve website content
  • Understand how visitors use the website
  • Measure the performance of our website and marketing campaigns
  • Diagnose technical problems and protect the website from misuse
  • Maintain business, accounting, and administrative records
  • Develop or improve our services
  • Comply with legal obligations
  • Protect our rights, property, users, clients, and business

We may combine information collected through the website with information you provide through other interactions with Hivehouse Digital.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies, including tags, pixels, and local storage.

Cookies are small files stored on your device or browser. They help websites function, remember preferences, understand visitor activity, prevent fraud, and measure marketing performance.

The types of cookies and similar technologies used on our website may include the following.

Necessary and Security Technologies

These technologies support basic website functionality, security, fraud prevention, network management, form delivery, and payment processing.

Providers may include:

  • Cloudflare
  • HubSpot
  • Stripe
  • Our website hosting and security providers

Blocking necessary technologies may prevent certain portions of the website from functioning properly.

Analytics Technologies

Analytics technologies help us understand how visitors find and use our website. They may collect information about pages viewed, session activity, referring sources, browser characteristics, and website interactions.

Providers may include:

  • Google Analytics
  • HubSpot Analytics
  • Hotjar

Hotjar may help us understand how visitors interact with website pages through aggregated behavioral information, such as clicks, movement, scrolling, and navigation patterns. We use this information to improve website usability and performance.

Advertising and Marketing Technologies

Advertising technologies help us measure campaign performance, understand whether advertising results in website activity, and deliver or evaluate marketing communications.

Providers may include:

  • Google Ads
  • Google Tag Manager
  • HubSpot

These services may use cookies, advertising identifiers, or similar technologies to associate website activity with an advertisement, campaign, or previous interaction.

Functional and Embedded Services

Some website features are provided by third parties and may collect information needed to provide their functionality.

These providers may include:

  • HubSpot forms, chat, and interactive content
  • Trustindex review widgets
  • Adobe Fonts
  • Embedded video, scheduling, mapping, or social media services when present on a page

Third-party content may set cookies or receive information such as your IP address, browser details, and the page you visited.

5. Managing Cookies

You can control cookies through your browser settings and, when available, through the cookie preference controls displayed on our website.

Most browsers allow you to delete existing cookies, block certain cookies, or receive a warning before a cookie is stored. Blocking cookies may affect the availability or functionality of some website features.

Where required by applicable law, we will request consent before activating nonessential cookies or similar technologies.

You may also use opt-out tools made available by individual analytics or advertising providers.

6. Google Services

We use Google services that may include Google Analytics, Google Tag Manager, and Google Ads.

Google Analytics helps us understand website traffic and visitor activity. Google Tag Manager helps us manage website measurement technologies. Google Ads technologies help us measure advertising performance and related website actions.

Google may process information such as device identifiers, IP addresses, browser information, advertising identifiers, referring sources, and website activity in accordance with its own privacy practices.

Google Search Console may be used internally to review aggregated information about how our website appears in Google search results. Search Console does not independently place tracking cookies on our website visitors.

7. HubSpot

We use HubSpot for website analytics, forms, customer relationship management, communications, chat, interactive website features, and marketing activities.

When you submit a HubSpot-powered form, use a chat feature, subscribe to communications, or otherwise interact with a HubSpot feature, information about that interaction may be stored in our HubSpot account.

Depending on your interaction, this information may include contact details, form submissions, communication preferences, website activity, approximate location, device information, and marketing source information.

8. Hotjar

We use Hotjar to better understand how visitors experience and use our website.

Hotjar may collect technical and behavioral information, such as device type, browser information, approximate location, pages viewed, clicks, scrolling activity, and navigation patterns.

We use this information to identify usability problems and improve the design, content, and performance of the website. We do not use Hotjar with the intention of collecting sensitive personal information entered into website fields.

9. Payment Processing

When payments are accepted through our website, payment information may be processed by Stripe or another third-party payment processor.

Hivehouse Digital does not generally receive or store complete payment-card numbers. Payment processors collect and process payment information according to their own privacy policies and security requirements.

Payment-related cookies may be used for transaction processing, fraud prevention, and security.

10. How We Share Information

We do not sell personal information for monetary compensation.

We may share information with vendors, contractors, and service providers that help us operate our website and business. These may include providers of:

  • Website hosting and security
  • Analytics and reporting
  • Customer relationship management
  • Email and marketing services
  • Form and chat functionality
  • Advertising measurement
  • Payment processing
  • Professional, legal, accounting, or administrative services

We may also disclose information:

  • At your direction or with your consent
  • To complete a transaction or provide a requested service
  • To comply with a law, regulation, court order, subpoena, or legal process
  • To investigate fraud, security incidents, or unlawful activity
  • To protect the rights, safety, and property of Hivehouse Digital or others
  • In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction

Some privacy laws define the use of analytics or advertising technologies as “sharing” personal information, even when information is not exchanged for money. Where applicable, you may have the right to opt out of certain uses through our cookie controls or by contacting us.

11. Third-Party Websites

Our website may contain links to third-party websites or services that we do not operate.

Once you leave our website, your activity is governed by the privacy policies and terms of those third parties. We are not responsible for the privacy, security, or content practices of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Email Communications

We may send you administrative, transactional, or service-related communications when appropriate.

We may also send marketing emails if you request them, have an existing relationship with us, or when otherwise permitted by law.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us. Unsubscribing from marketing communications will not prevent us from sending necessary transactional or service-related messages.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purpose for which it was collected
  • Provide services and maintain business relationships
  • Maintain appropriate business and transaction records
  • Resolve disputes
  • Enforce agreements
  • Meet legal, tax, accounting, or reporting obligations
  • Protect our business and systems

Retention periods vary depending on the nature of the information and our legal and operational requirements.

14. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should use care when deciding what information to send electronically.

15. Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request a portable copy of certain information
  • Object to or restrict certain processing
  • Withdraw consent when processing is based on consent
  • Opt out of certain targeted advertising or data-sharing practices
  • Appeal a decision regarding a privacy request
  • File a complaint with an applicable privacy or data-protection authority

These rights are subject to applicable law and may not apply in every circumstance.

To submit a privacy request, contact us using the information at the end of this policy. We may need to verify your identity before completing a request. We will not unlawfully discriminate against you for exercising an applicable privacy right.

An authorized representative may submit a request on your behalf where permitted by law, but we may require evidence of the representative’s authority and verification of your identity.

16. International Visitors

Hivehouse Digital is located in the United States. Our website and service providers may process or store information in the United States and other countries.

Privacy and data-protection laws in those locations may differ from the laws where you live. Where required, we will use appropriate safeguards for international transfers of personal information.

17. Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.

18. Do Not Track and Global Privacy Signals

Some browsers offer a “Do Not Track” setting. There is not currently a universally accepted standard for responding to Do Not Track signals, and our website may not respond to them.

Where required by applicable law and supported by our website technology, we may recognize legally valid browser-based opt-out preference signals, such as Global Privacy Control.

19. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

When we update it, we will revise the “Last Updated” date at the top of the policy. Material changes may also be communicated through the website or by another appropriate method.

20. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Hivehouse Digital
Attn: Privacy Compliance
455 E. Eisenhower Parkway, Suite 300
Ann Arbor, MI 48108

Phone: (734) 929-0431
Email: privacy@hivehousedigital.com