Contact the Support Desk

Hivehouse Digital offers support services for websites hosted by us. Our support hours are Monday through Friday, 9:00 AM to 5:00 PM Eastern Time (ET). Support requests may be submitted by:

  • Emailing us at support@hivehousedigital.com
  • Submitting a request via our support form at https://hivehousedigital.com/support

We categorize requests into the following priority levels:

  • Low Priority: Response within 5 business days
  • Medium Priority: Response within 2-3 business days
  • High Priority: Response within 24 business hours