Looking for a better way to keep track of customer support, requests, or projects? The HubSpot tickets tool is a versatile tool that can help you. The tickets tool works similarly to the HubSpot deal pipeline. If the deal pipeline is for the sales process, think of the tickets pipeline as a way to track any post-sale issues. While its…
Do you really understand what your customers think of your company? Without surveying, it can be a guessing game. To truly understand how satisfied your customers are, you need to utilize surveys to get direct feedback. This can tell you what you’re doing right, and what you’re doing wrong. With direct, honest feedback, you can make changes to improve. While…
